Shipping Cost & What Buyers Should Know

It is important when looking at shipping cost to consider the seller has packaging & handling cost to add to the shipping cost. So some times the shipping cost may seem a little high for those reasons.

The best thing to do before buying an item is to read the items description & check all parts a listing from its location to shipping & payment details. Of course not all sellers fill out all this information. Yet all selling website like TrueAnt will have these options available for sellers to use.

If you find that any of this information is missing then contact the seller & request the information like shipping cost to your postcode. You do not need to supply your delivery address for a seller to work out shipping cost they only need the postcode to calculate cost. After you purchase an item the seller will receive your full shipping details for delivery. It is important that you have your correct shipping details registered with your selling website so items purchased will be received.

If you have purchased an item & there was no shipping cost or shipping instructions listed. You should contact the seller & ask if there is any shipping cost to be added & if so what the cost is. You should request the seller send you an updated invoice with the shipping cost listed before you pay for your purchase.

You can use Australia Post website to get an approximate shipping cost go to http://auspost.com.au/apps/domestic-parcel.html

Again it is important when looking at shipping cost the seller has packaging & handling cost to add to the shipping cost so some times the shipping cost may seem a little high for these reasons.

BUT if you find a seller is adding extremely over priced shipping cost after sale then you should report them to the related selling website administrators.

I guess the best advice I can offer in my opinion is not to pay any money to any seller until you have contacted the seller for the full cost of an item including delivery cost to your postcode & you agree with any extra cost involved.

Cheers Greg

Gyro

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hi greg would it be possible to have a monthly special in items for sale regards brian Monthly Specials is now a category

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jojovi0220

7" twin dual screen portable dvd player Added as DVD Players > Portable DVD Player > Twin Dual Screen Play WON ITEM WHAT TO DO ? WON AN ITEM You have Won or Purchased an item using Trueant Auctions Online Australia. Then please read this article. You will receive an email from Trueant notifying you of your successful Sale. The 2 links in the email will take you to View The Ad or Login & then redirected to your Won Items Page The seller will send you an Invoice Email with a link to Login then redirect you to your Product Invoice for you to view, print or save The seller will send you a email with Payment Instructions. This email contains the seller’s payment details for you to use. IMPROTANT: If you need to reply to this email then please use the Message Board for that item in your Won Items page In your Won Items Page use the Message/Request link to contact the seller. Use this link to inform the seller of important details like new delivery address or request invoice & direct payment details. Remember the message Board is a record of your contact with the seller any other forms of communication cannot be used in any kind of dispute Once you have received this information (Invoice & Payment Details) make the payment to the seller for the item as instructed. Remember to get the reference details of your transaction to send to the seller so they can check your payment & dispatch your item Now you have made your payment. Use the Message Board for that item to message the seller of your payment (include the reference ID for that transaction). Now you are done & all that is left is waiting for the item to arrive The item arrives. You can leave feedback for the seller so other buyers are aware of your seller’s service towards you. This feedback can affect seller’s future sales. We monitor all feedbacks & ask you to be fair & give the seller the chance to rectify the problem before leaving negative feedback In your Members Area You have records of all the messages between you & the sellers in your Sent & Receive Message links in your Members Area. All invoices can be viewed using your Invoice Received link in your Members Area. The items ad can be viewed through the Won Items Page & clicking on the items ID/Name For a more detailed look Click HERE SOLD ITEM WHAT TO DO ? SOLD AN ITEM You have sold an item using Trueant Auctions Online Australia. Then please read this article. You will receive an email from Trueant notifying you of your successful Sale. The 2 links in the email will take you to View The Ad & Login & Redirected to your Sold Page Before creating & sending the invoice the seller will need to open the Sold Items Message Board to view the buyers Area Code & Suburb in order to Calculate Shipping Cost if needed Important: Ensure you use the message board for all queries and updates. This way there is a record of the entire request from sellers & buyers. To help resolve any possible disputes Once you have your Shipping & Insurance details ready to add to the Invoice click on the Send Invoice link in Sold Items Page in your Members Area. Here you can add shipping & insurance details. Once you have sent the Invoice you will not be able to delete the auction You will find the buyers full address in the invoice you sent them. To View, Edit or Resend Invoices use the Invoice Sent link in your Members Area or through the Sold Items After sending the invoices click the Send Direct Payment Details link to send Payment Preferences IMPORTANT: Only after you have sent the invoices to the buyer will the buyers full address will now be available When Payment Received for the item the seller should Leave Feedback & Mark Item Paid. Once the item has been sent the seller should Mark Item Posted In your Members Area You have records of all the messages between you & the buyers in your Sent & Receive Message links in your Members Area. All invoices can be viewed using your Invoice Sent link in your Members Area. The items ad can be viewed through the Sold Items Page & clicking on the items ID/Name For a closer look Click HERE